How It Works
Shipping & Returns
Frozen from the smokehouse. Tuesday ship day. Two-day guaranteed.
| Ship Day | Transit | Free Shipping |
|---|---|---|
| Tuesdays only Holiday Tuesday → next Tuesday | 2-day guaranteed Packed frozen, arrives cold | Orders $125+ Applied automatically at checkout |
Tuesday Ship Day
Every online order ships on Tuesday from Bemidji. That single ship day is how we keep the cold chain honest — one pack-out, one carrier pickup, two-day transit, meat that still arrives frozen or refrigerator-cold.
If Tuesday is a holiday, the box goes out the following Tuesday. Orders placed after Monday cutoff ship the next Tuesday. Need it on a specific date? Email sales@stittsworthmeats.com before you check out and we will tell you the next ship window.
How We Pack Your Order
Every order leaves in an insulated shipper with dry ice sized to the load and the two-day transit. Dry ice runs about $2–$3 per pound. The insulated boxes themselves run about $20. Those materials are why free shipping starts at $125 — the box has to actually keep meat cold, not just look like it will.
Standard, 2-day, and overnight menus at checkout are not how this works. The product is a Tuesday pack-out with 2-day guaranteed transit. That is the cold-chain we stand behind.
Free Shipping Threshold
Free standard shipping on all orders over $125. No code needed — the discount is applied automatically at checkout.
That’s the lowest free-shipping bar in craft meat — Omaha Steaks starts at $129, Porter Road only offers state-based flat rates at $150+, and Crowd Cow and Snake River Farms make you spend $199.
Receiving Your Order
Be home on the delivery day, especially in warm months. If you can't, move the package into a cool shaded spot (garage, covered porch) as soon as it lands — or have a neighbor grab it.
Dry ice needs gloves and a ventilated area. Do not put dry ice in the freezer or an airtight container. Let it dissipate, then freeze or refrigerate the meat.
Returns & Refunds
Because we ship perishable products, we cannot accept returns of opened or consumed items. We stand fully behind the quality.
If your order arrives damaged, spoiled from a shipping error on our end, or if you receive the wrong items — contact us within 72 hours of delivery at sales@stittsworthmeats.com with a photo, and we will refund or replace it.
We do not refund spoilage caused by leaving the box on a porch, missing the delivery, or a power outage after it is in your hands. Full policy: refund policy.
Questions?
Shipping, hours, processing times, and club details are also on the FAQ. Or email sales@stittsworthmeats.com. We typically respond within one business day, Monday through Friday.